Heat Pump InstallerMonitor ^©

With heat representing one of the four pillars of the energy transition, the Heat Pump InstallerMonitor© offers detailed insight into the German residential air-to-water heat pump market. By conducting a primary survey of installation companies in this field, the report offers an evaluation of brands, services and products, coming from the most important sales intermediary. The report allows a direct comparison with competitors and can be used as a starting point for improvement processes.

Benefits

Brand, service and product evaluation from the point of view of the most important sales intermediary – the installers
Direct comparison with competitors
Starting point for improvement processes (e.g. using NPS)

Details

Meta-study over three years based on quantitative telephone and online surveys
A total of more than 750 installer interviews
Main chapters: Procurement management, brand management, market penetration, likelihood of recommendation (Net Promoter Score)
Feedback on customer needs from the installer’s perspective
Installers’ view of market development and growth

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